Service Desk Technician Apprentice

Do you want to work in a technology department? Do you have an interest in IT? Do you have a helpful and positive approach and attitude? Are your people skills and customer service excellent? Enjoy being part of a team? Ready to learn new skills? Would you like to do all this based in an arts organisation? Then our Service Desk Technician Apprenticeship could be for you...

The Royal Opera House stages over 500 performances a year, and we strive to attract top talent to support us as a leader in performance arts. We want to give everyone the opportunity to get involved in this creative, exciting and growing industry and we think apprenticeships are great way to get started. An apprenticeship gives you the practical skills and knowledge that will underpin your professional development, as well as a recognised and transferable qualification.

What our apprentices say:

"It has taught me invaluable on-the-job experience that textbook learning cannot provide."

"It is a great pathway into a career and a unique alternative to university"

This year, we will be offering a Service Desk Technician Apprenticeship on a fixed-term contract for 2 years (October 2019 - September 2021), Full-time (40 hours per week) based at the Royal Opera House, Covent Garden. This will include study with Just I.T. ( for a Level 3 Infrastructure Technician Apprenticeship.

Will I be paid?

Yes! £17,076 a year (£328 a week) before tax, rising 2.5% after successfully completing the first year. College fees will also be paid by the Royal Opera House.

Am I eligible?

1.You must be 18 years old or over on 30th September 2019,

2.Not have completed a university degree or equivalent level qualification in the UK or elsewhere and

3.Have work authorisation for the UK.

How to apply:

A full job description and supporting material is available below to download. To apply, please scroll to the bottom of the page and click on `Apply Now`.

If you have any questions or need any help contact the Human Resources Department at or 0207 212 9303. You can also contact us if you have any access needs for making an application.

For further information, you can also take a look at the Apprenticeship page on our website here:

Closing date for applications: 8.00am Tuesday 10th September

Interviews will be on: Tuesday 17th September 2019

Sorry, this vacancy is closed.