Digital Product Manager

Permanent Contract

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. The work of our Audiences and Media team focusses on growing the love, advocacy and demand for the art presented by the Royal Opera House, so that we can also grow our audience-generated revenues.

Following the Open Up project and the recent launch of our new website, we are continuing our work to enhance the experience of Royal Opera House visitors and digital products are key to reaching and delighting a broad audience with our offering. We are now looking to appoint a Digital Product Manager to join our Digital Products team, to support the delivery of a superior digital experience. In this role you will work with multidisciplinary teams to design and deliver each product and iterate based on data and insight. This is an opportunity to take your experience further in a multi-disciplinary team environment, working with committed and talented colleagues who share a vision to reach and inspire audiences. The position is available for an immediate start.

The successful candidate will be an experienced and collaborative team player, able to demonstrate:

-Deep understanding of product development and product life-cycle management, including agile methodology

-Ability to make both hypothesis and evidence based decisions to inform both detailed backlog and strategic roadmap

-Ability to capture, synthesize and share customer insight and views with a diverse range of stakeholders

-High level project management skills, and experience of managing third party suppliers and partners

-Excellent verbal and written communication skills and strong analytical skills with acute attention to detail

-Commitment to managing own learning and continuous professional development relevant to the role

We actively encourage BAME and disabled applicants and value the positive impact difference has on our teams.

A full job description and information on how to apply for this position is available below by logging in or creating an account. If you have any queries regarding the recruitment process please contact the HR Department via e-mail to or by telephone on +44 (0)20 7212 9303.

Closing Date for applications: 8.00am, Thursday, 19 September 2019

Applicants must have work authorisation for the UK.

No agencies

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