Permanent
Up to £55,000 per annum based on skills and experience
Full time; 40 hours per week
Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audience experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world. Keeping us connected to audiences across the world are our technology team, who enable us to do our jobs onsite by providing the network, infrastructure and systems for all departments to work effectively.

In the position of Network Manager, you will be responsible for guiding a team of Network Engineers in daily business operations. This role is crucial to building and maintaining the IT infrastructure and telco networks, ensuring smooth operation, and supporting organisational growth. You will be pivotal in overseeing the efficient resolution of network incidents as well as network delivery projects, while also managing the collaboration with other technology and estates teams. This role will ensure smooth service handovers, develop and enforce service operating procedures, and contribute to the overall optimisation of the technology operations services.

Our ideal candidate will be a confident leader and mentor who can play a part in the future design and planning of RBO Networks. They will have strong communication, presentation, and collaboration skills and proven problem-solving prowess. They will be able to demonstrate:

• Practitioner level expertise in the key skills required for the role (as outlined in the JD)
• Working level knowledge in the remaining skills for the role (as outlined in the JD)
• Significant experience in IT Technology teams, with a proven track record of success
• Extensive expertise in IP Networking, Firewall Security, Telco, and IP security administration, across on-premises and cloud environments
• Leadership experience, effectively mentoring and guiding junior team members
• Strong understanding of cloud security and compliance practices

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

A full job description and RBO information pack is attached below. If you have any access requirements for your application, please contact the RBO Recruitment Team on [email protected]

Closing date for applications: 8am, Tuesday 10th December 2024

Applicants must have work authorisation for the UK. No agencies.