Based in Covent Garden
Fixed term for up to 9 months
Full time - 40 hours per week
c. £40,000 per annum based on skills and experience

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

Our Technology team service a broad range of requirements across all departments of the organisation supporting business-critical systems, from customer facing and marketing to scheduling and finance. We are now looking for a Business Analyst work to priorities set by the Head of Technology Delivery on some vital change projects. You will work on an exciting program of work focused on reframing how we engage our customers. This role will be working collaboratively with colleagues and stakeholders around the organisation and as such requires strong levels of communication & the ability to translate technical ideas to everyday language. In this role, you will deliver analysis of business requirements, process mapping and solution design, using a range of tools and methodologies.

The ideal candidate will be an experienced team player, who can maintain positive relations with a range of stakeholders and confidently communicate business and technical updates. They will also be able to demonstrate:

• Proven experience in capturing and translating business requirements into clear documentation, user stories, and acceptance criteria.
• Strong background in stakeholder engagement and managing communication between business and technical teams.
• Proficiency in business process modelling and process mapping using tools such as Visio or Lucidchart.
• Familiarity with both Agile and Waterfall delivery methodologies, including experience working within multi-disciplinary delivery teams.
• Experience in evaluating technology solutions and contributing to the development of business cases and procurement processes.
• Demonstrated ability to support and execute functional and non-functional testing, including user acceptance testing.

A good understanding of and interest in technology and how it can improve both customer engagement and working efficiencies will be highly regarded.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

A full job description and RBO information pack is attached below. If you have any access requirements for your application, please contact the RBO Recruitment Team on [email protected]

Closing date for applications: 8am, Thursday 8th May 2025

Applicants must have work authorisation for the UK. No agencies