Permanent; full time
Competitive salary based on skills and experience
Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audience experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world and our digital products sit at the heart of this through our website (which accounts for over a third of the organisation`s revenue) and RBO Stream.

We are seeking to recruit a Product Lead who will guide the development and performance of our digital products informed by market insight, technical knowledge and a deep understanding of the needs, desires and goals of our audiences. Leading a multi-functional team of specialists including product management, product design and delivery management, the Product Lead will hold user-centred design at the heart of the team`s work and navigate how best the evolving digital products can serve business and user needs.

The ideal candidate will be an experienced team player, who can lead by example, has strong communication skills and can build effective working relationships with a range of stakeholders. They will have a track record of working effectively with multidisciplinary teams and business owners and have an ability to communicate with both technical and non-technical communities alike.

They will be able to evidence:

• The ability to capture, synthesise and share customer insight and views with a diverse range of stakeholders
• A deep understanding of product development and product life-cycle management, including agile methodology
• The ability to understand and prioritise the needs of the product`s users, either audience members or in-house teams
• A track record of creating an environment where skilled digital professionals are supported and able to do their best work

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

A full job description and RBO information pack is attached below. If you have any access requirements for your application, please contact the RBO Recruitment Team on [email protected]

Closing date for applications: 8am, Monday 14th October 2024

Applicants must have work authorisation for the UK. No agencies.