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Job title:
Retail Assistants, RBO Shop (Casual)

Casual rate: £13.85 per hour

Based in Covent Garden, London

At the Royal Ballet and Opera, we are passionate about delivering world class customer service. We give our audiences and visitors the best possible experience with every visit.

We are looking for fantastic Retail Assistants to support our dedicated, friendly and professional team, during our busiest period of the year.

To apply, you must be available to work a variable shift pattern including evenings, and weekends.

We would love to hear from you if you can demonstrate the following:

  • Proven experience of providing excellent customer service to all customers - face to face, phone, or online.
  • Ability to follow guidelines to pick and pack online orders as required to ensure they are processed efficiently and correctly.
  • A commitment to providing an inclusive environment to colleagues and visitors.
  • Excellent communication skills and a proactive approach.
  • An eye for detail, excellent time keeping and are well-presented.
  • Confidence in making sales and accurately reconciling takings and stock.
  • Confidence in using technology such as point-of-sale software, ticket scanners, etc.

Interviews

You must be available to attend an In-person Assessment Centre at the Royal Opera House Covent Garden on Tuesday 21st October 2025.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.


Closing date for applications: 8am, Wednesday 15th October 2025.

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