Front of House Ushers


£10.85 per hour

6 month fixed term contracts starting w/c 08 November 2021

Part-time - 12 hours minimum per week (4 x 3 hour shifts)


Are you passionate about delivering first-class customer service? At the Royal Opera House, we give our audiences and visitors the best possible experience every time, all of the time.


We are now looking for more people to join our dedicated, friendly and professional team of front-of-house Ushers, working in one of the world`s busiest theatres.


We would love to hear from you if you can demonstrate the following:


  • Proven experience of providing excellent customer service
  • A commitment to providing an inclusive environment to colleagues and visitors
  • Confidence in making sales and accurately reconciling takings and stock
  • Excellent verbal communication skills
  • Confidence in using technology such as point-of-sale software, ticket scanners, etc.
  • An eye for detail, excellent time keeping and are well-presented.


You would work four shifts per week on a flexible pattern, with each shift at least three hours. There is the possibility of working additional shifts in busy periods. Each week you must be able to provide at least 4 days availability, including evenings, Saturdays, and some Sundays.

Interviews will take place online in w/c 25 October 2021 and training in w/c 08 November. If you are not available at these times but are keen to apply, please specify this clearly on your application.

All of our staff are expected to uphold the Royal Opera House values: respect, openness and valuing the highest standards. The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We welcome applications from those who are currently under-represented in our workforce, in particular those who are ethnically diverse and/or disabled. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies. We welcome conversations about flexible working.


A full job description and information on how to apply for this position is available below, please scroll to the bottom of the page and select 'Apply now'. For queries please contact the HR Department at hr.recruitment@roh.org.uk. You can also contact us if you have any access needs to assist you with making an application.


Closing date for applications: 8am Thursday 21 October 2021.


Applicants must have work authorisation for the UK. No agencies please.





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