Interim Membership Team Assistant

£22,568 p.a.

One Year Fixed Term Contract

The Royal Opera House offers world-class opera, ballet, music and dance from our iconic theatre in Covent Garden, whether live or through digital content to audiences both here, across the UK and worldwide. We are also a charity and we could not maintain our programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organization we are committed to ensuring that all our supporters enjoy a rewarding relationship with the Royal Opera House.

The Development and Enterprises Department is looking to appoint an Interim Membership Team Assistant for one year fixed term, to work across a whole range of activities. Reporting to the Senior Membership Officer, you will soon be supporting the work of the team and will see how this contributes to the overall success of fundraising at the Royal Opera House. This is an opportunity to develop your skills in customer service and membership administration and work on a variety of different systems in servicing the different levels of membership for Friends and Patrons.

The successful candidate will be a collaborative team player, able to demonstrate:

  • Experience of administration, ideally within a customer facing organisation (arts, performing arts or a fundraising charity)
  • Highly proficient Microsoft Office user, with some experience of working with databases, including accurate data entry and extracting data
  • Ability to check data, proofread and ensure high quality, accurate output and maintain the highest standards of confidentiality regarding personal data
  • Good organisation and planning skills, able to work effectively to deadlines
  • Ability to gain good understanding of the range of membership and support options in order to become operational in the role in a relatively short timeframe
  • Commitment to managing own learning and continuous professional development relevant to the role

The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We welcome applications from those who are currently under represented in our workforce -in particular those who are ethnically diverse and/or disabled. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

A full job description and details of how to apply are available below, please scroll to the bottom of the page and select 'Apply Now'. If you have any access needs for making an application please contact the Human Resources Department at:

Closing Date for applications: 8.00am, Monday, 29 November 2021

Applicants must have work authorisation for the UK. No agencies

Sorry, this vacancy is closed.