Vacancy Details

Job title:
Welcome Host Volunteer

How to apply: Apply online at:https://royal-opera-house.goassemble.com/opportunities/65733-welcome-host-volunteer-2024-05-13/

Welcome Host volunteers provide excellent customer service and help ensure that every visitor knows who we are, what we offer, and how to get involved.

Informal selection meeting dates/times (20 minute slots, online):

  • Monday 10 June 2024 - 12:00-16:00
  • Tuesday 11 June 2024 - 15:30-19:30
  • Wednesday 12 June 2024 - 12:00-16:00
  • Thursday 13 June 2024 - 15:30-19:30

New volunteer induction day:

Sunday 23 June 2024, 10:00-16:30 in person at ROH Covent Garden

Welcome Hosts support our work by...

  • Welcoming and greeting visitors
  • Sharing information and answering questions
  • Giving directions within the building and Covent Garden area
  • Accompanying tour groups to ensure they stay together during their visit
  • Helping to manage queues and spaces at busy times
  • Assisting Front of House staff in keeping everyone safe

  • Schedule and commitment
    We are looking for volunteers who can contribute 2 to 4 sessions per month. Sessions last 1.5-4 hours and take place between 09:45-20:00, Monday to Sunday. You can browse and book volunteer sessions flexibly using our online scheduling app and website.
    Are you...
    • Friendly and enthusiastic?
    • Reliable and punctual?
    • A team player?
    • Proactive and able to follow instructions?
    • Interested to learn and share information about the Royal Opera House and Covent Garden?
    • Able to keep calm during busy times?
    • Confident communicating in English?
    • Committed to our values: Treat each other with Respect, Be Open and Value the Highest Standards?

      Note:The minimum age requirement for this volunteer role is 18.

      Volunteer Support and Recognition

      As a volunteer you can:

    • Claim travel expenses (up to £13.50 a day) and refreshments up to £4 (if volunteering for more than 4 hours)
    • Enter ticket draws for rehearsals of Royal Ballet and Royal Opera performances
    • Enjoy free access to ROH Stream to learn about our work and repertoire
    • Go to volunteer social events and celebrations
    • Get feedback on interviews if applying for a job at the ROH

    • What our volunteers say:
      "I have learned and experienced a lot from the role of an ROH volunteer. Its my first time being a volunteer in London, but it will be the most unforgettable experience for me."
    "I feel the volunteer team value the volunteers voices and ideas, and Im glad to be part of this lovely team!"
    "Thank you for having me as a volunteer. It has been very rewarding and an invaluable learning opportunity."
    Please note:We regret that we are unable to offer a volunteering placement to everyone who applies.



Sorry, this vacancy is closed.

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