40 hours per week

Salary from £53,000 per annum, based on skills and experience

Based on site at High House Production Park, Thurrock

High House Production Park (HHPP) is a 14-acre site which is the home to The Backstage Centre/South Essex College, the Royal Opera House`s Bob and Tamar Manoukian Production and Costume Centres, ACME Studios and a number of heritage buildings. Opened in 2010, HHPP continues to bring together highly skilled practitioners from across the backstage, technical and live music sectors.

We are now seeking to appoint to the multi-faceted position of General Manager for the site, who will provide a day-to-day contact for HHPP and management of High House Production Park. The post holder will be the main point-of-contact with Trustees, external stakeholders, Thurrock Council and the tenants located at the Park, ensuring a high level of customer service for all who reside at/engage with the site.

What you`ll bring:

This role will suit a candidate who has highly effective and confident interpersonal and influencing skills. You will be able to work collaboratively with colleagues and liaise diplomatically with external stakeholders and contacts. A motivated self-starter, our ideal candidate will also be able to demonstrate:

• Experience of facilities management across a varied Estate (experience in a construction or hospitality context will be highly regarded)
• Demonstrable experience of providing excellent customer service to a range of tenants/stakeholders.
• Experience of administration and/or management
• A strong finance background and experience of funding applications
• Experience of the procurement and negotiation process and the ability to analyse tenders and budgets.
• Demonstrable project management and time management skills

Please note that this role will sit within the ROH infrastructure and have a dedicated Line Manager within the ROH Estates and Facilities Department but is ultimately responsible to the HHPP Board and will work collaboratively with all who reside at HHPP.

How to apply:

If this sounds like the right opportunity for you, then we`d love to hear from you. A full job description is attached below, along with the ROH information pack which includes details on what benefits we offer. If you have any access requirements for your application, please contact the ROH Recruitment Team on [email protected]

The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 8th April 2024

First stage interviews will be held w/c 15th April 2024

Final stage interviews will be held in-person at High House Production Park

Applicants must have work authorisation for the UK. No agencies.