Senior Digital Analyst


Permanent contract

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. The work of our Audiences and Media team focusses on growing the love, advocacy and demand for the art presented by the Royal Opera House, so that we can also grow our audience-generated revenues.

We are now looking to appoint a Senior Digital Analyst to deliver analysis of data from the Royal Opera House`s digital platforms as part of our ongoing work in website and marketing optimisation. Reporting to the Head of Analytics and Audience Data, you will work proactively to deliver analytics solutions to the website insight agenda and provide relevant reporting on website analytics. You will also work closely with the Head of Digital Products and the Data Analytics Manager and stakeholders in other departments. This is an excellent opportunity to further your career in digital analytics and to lead on the development of performance measurement frameworks for the website.

The successful candidate will be a collaborative team player, able to demonstrate:

  • Intermediate or advanced knowledge of a range tools and methods, including Google Analytics or other web analytics platforms, A/B testing, Excel and data visualisation tools
  • Proven ability to lead the development of performance measurement frameworks including KPI`s
  • The ability to interpret data to create actionable insights in the form of reports, dashboards and presentations
  • Ability to deliver accurate, high quality work to deadlines and to required standards
  • Ability to convey complex information in a compelling way to create understanding
  • Commitment to managing own learning and continuous development relevant to the role

We actively encourage BAME and disabled applicants and value the positive impact difference has on our teams.

A full job description is available below. To apply, please scroll to the bottom of the page and click on `Apply Now`. Please contact the Human Resources Department via hr.recruitment@roh.org.uk or on Tel: +44 (0) 207 212 9303 if you have any access requirements or queries.

Closing Date for applications: 8.00am, Thursday, 27 February 2020

Applicants must have work authorisation for the UK

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